El Rey de las Monturas ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit elreydelasmonturasoficial.com, how we use it, and the choices you have.

1. Information we collect

We collect information you voluntarily provide when you contact us, request a quote, or place an order. This includes your name, email address, phone number, shipping address, and any details you share about your horse or saddle preferences.

We also collect limited technical information automatically through cookies and analytics tools, such as your IP address, browser type, device information, referring URL, and pages viewed.

2. How we use your information

To respond to inquiries and prepare quotes
To process and ship orders
To improve our website and customer service
To comply with legal obligations
To send occasional updates about new saddles (only with your consent)

3. Sharing of information

We do not sell or rent your personal information. We share information only with trusted service providers necessary to fulfill your order — for example, shipping carriers (FedEx, DHL) and payment processors. These providers are contractually required to protect your data.

4. Cookies and analytics

We use first-party cookies to remember your preferences and aggregated analytics (Microsoft Clarity, Bing/Google Analytics) to understand how visitors use the site. See our Cookie Policy for details.

5. Data retention

We keep order records for as long as required by US tax and consumer-protection law (generally 7 years). Inquiry data is kept for up to 2 years unless you ask us to delete it sooner.

6. Your rights

You have the right to request access, correction, or deletion of your personal data. California, Virginia, and EU residents have additional rights under CCPA, VCDPA and GDPR respectively. To exercise any right, email admin@elreydelasmonturasoficial.com.

7. Security

We use industry-standard SSL encryption for all communications and store customer data on access-controlled US-based servers. Payment data is handled exclusively by PCI-DSS compliant processors and is never stored on our servers.

8. Children's privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a revised "last updated" date.

10. Contact

El Rey de las Monturas
Susan Baddour, Owner
2801 Clague Rd, North Olmsted, OH 44070, USA
Phone: +1 (341) 228-0809
Email: admin@elreydelasmonturasoficial.com

Privacy Policy