Privacy Policy

Last updated: January 2025

El Rey de las Monturas Oficial ("we", "us", "our"), owned and operated by Mary Glen Spinks, 8 Pine Bark Ct, Greensboro, NC 27406, USA, respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

Information You Provide

• Name, email address, phone number and mailing address when you contact us or place an order.
• Payment information processed by our PCI-compliant payment processor (we do not store card numbers).
• Details about your horse (measurements, photos) provided during the custom fitting process.

Information Collected Automatically

• IP address, browser type, device type, referring pages and pages visited.
• Cookie identifiers (see our Cookie Policy).

2. How We Use Your Information

• To process your inquiry, provide a quote, or fulfill your order.
• To communicate with you about your order, fitting or repair.
• To improve our website and services.
• To comply with our legal obligations.
• To send occasional marketing emails — only if you have opted in. You can unsubscribe at any time.

3. Legal Basis (EEA/UK visitors)

We process personal data on the basis of contract performance (to deliver your order), legitimate interests (to run our business securely), consent (for optional cookies and marketing), and legal obligation (for tax and accounting records).

4. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run the business — payment processors, shipping carriers, email delivery services, and hosting providers — and only to the extent needed to perform their service. All are bound by confidentiality obligations.

We may disclose information if required by law or to protect the rights, property or safety of our customers or the public.

5. Data Retention

We keep order and customer records for as long as needed to fulfill our contractual and tax obligations (typically 7 years). Contact-form inquiries that do not result in an order are deleted after 24 months. You can request earlier deletion at any time (see Your Rights).

6. Data Security

We implement appropriate technical and organizational measures: encrypted transport (HTTPS), access controls, and offsite backups. No online transmission is ever fully secure, but we take reasonable steps to protect your data.

7. Your Rights

Depending on where you live (including under GDPR and CCPA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to or restrict certain processing.
• Withdraw consent for marketing at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email MARY@elreydelasmonturasoficial.com.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Visitors

Our servers are located in the United States. If you visit our site from outside the U.S., your information will be transferred to and processed in the U.S.

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Material changes will be announced on our home page.

11. Contact

El Rey de las Monturas Oficial
Owner: Mary Glen Spinks
8 Pine Bark Ct, Greensboro, NC 27406, USA
Phone: +1 (504) 595-0791
Email: MARY@elreydelasmonturasoficial.com